Terms & Conditions

1. Introduction Please read these terms & conditions carefully before using this website. If you do not agree to these terms, you may not use this website. By using this website, you signify your explicit assent to the terms & conditions and Privacy Policy.

2. Scope of Terms These terms & conditions are legally binding terms of services available on the website as well as at the terms of use of this website. These terms of use & privacy policy extend to both users who visit the website but do not transact business on the website (“users/guests”) as well as users who are registered with the website to transact business on the website (“customers/members”).

3. Modifications Bhāava India reserves the right to modify or terminate any portion of the website or the services offered by the company for any reason, without notice and liability to you or any third party.

4. User Responsibilities You are responsible for regularly reviewing these terms of use so that you will be apprised of changes if any. Nothing in these terms of use should be construed to confer any rights to third party beneficiaries.

5. Order and Delivery

  • We do not offer COD on orders placed on the website. 
  • If you're unable to reach us, kindly email us at hello@bhaavaindia.com or leave a message on Instagram/WhatsApp and allow us a minimum of 24-48 hours to get back to you.
  • Orders generally take a minimum of 7-10 business days to arrive.
  • All delivery estimates are from the order date.
  • We won't be able to redirect orders once items have been dispatched.
  • We will try to deliver products on time, but in some cases, orders may be delayed as all our products undergo a quality check test. This may sometimes lead to delays if the product fails to pass the quality check test.
  • We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
  • If you believe that the packaging is tampered with or damaged before accepting delivery of the goods, kindly refuse to take delivery. You must shoot a video and take multiple pictures of the same.
  • If your non-personalized jewelry arrives damaged, then the return request must be placed within 2 days of placing the order. Any return requests after 2 days will not be accommodated. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which the return will not be possible. We will either fix the product and send it back or offer you the amount in credit if it can't be fixed.
  • Note: Personalized products are not returnable unless the product is damaged or defective.
  • In case you end up choosing the wrong polish color while placing the order, your order cannot be rectified. We are not liable to replace or change your order.
  • If you're facing any trouble with the customization options while placing the order on the website, then our customer care representative will give you a call in the next 24-48 hours. In case you miss our call, we are not responsible to fulfill your order.
  • All registered customers have the option to track their orders by heading to the track your order page.

6. Privacy Policy Bhāava India complies with the Children’s Online Privacy Act. Our Site (and links that may be available through our Site) are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.

7. Errors and Inaccuracies On our website, we strive to give thorough, accurate, and up-to-date information. Unfortunately, no website can be guaranteed to be fully free of human and technological faults. Some content on this site may have typographical errors, inaccuracies, or omissions, some of which may pertain to pricing and availability, and some information may not be comprehensive or current. We retain the right to correct any mistakes, inaccuracies, or omissions, as well as modify or update information at any time without prior notice, including after an order has been made. We regret any difficulty this may have caused you.

8. Privacy Policy Extension This section pertains to the privacy policy of the website & native mobile applications. The privacy policy is subject to change without intimation and you shall be required to review the same regularly. The protection and security of your personal information is one of Bhāava India's priorities.

9. Consent By using this website or native applications, you agree to accept the terms of this privacy policy as well as of the website and native mobile applications terms of use. By accessing or using the website or native mobile applications, you expressly consent to our use and disclosure of your personal information in any manner described by this privacy policy. This privacy policy extends to both users who visit the website or native mobile applications in the future but do not transact business as well as users who are registered on the website as members or customers. “Personal Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including but not limited to name, phone number, email address, fax number, financial profiles, identification number, credit card information, etc.

10. Authorization By accepting this privacy policy, you authorize Bhāava India to collect, store and use any information that you provide on our website or in the future any native mobile application.

11. Changes to Privacy Policy BY USING THIS WEBSITE OR NATIVE MOBILE APPLICATIONS, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY. BHAAVA INDIA RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

CONTACT INFORMATION

For any queries, please contact us at hello@bhaavaindia.com or call +91 97690 50784 (Monday to Saturday, 10 am to 6 pm).